Order Processing

All orders are processed within 2–5 business days after payment has been confirmed.

During busy periods (such as new drops or sales), processing times may take slightly longer. We will keep customers updated if there are any significant delays.

Shipping Times

Once your order has been shipped, estimated delivery times are:

UK Orders

• Standard Shipping: 2–5 business days

Please note that delivery times are estimates and may vary due to courier delays, customs, or circumstances outside of our control.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing tracking information (where available).

Please allow up to 48 hours for tracking information to update.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order details.

Incorrect Address

Customers are responsible for providing the correct shipping address at checkout. If an incorrect address is provided, please contact us as soon as possible.

We cannot guarantee changes can be made once an order has been shipped.

Lost or Delayed Packages

If your order has not arrived within the expected delivery timeframe, please contact us and we will help investigate the issue.

Contact

If you have any questions about your order or shipping, please contact us through our website contact page.